Thank you for shopping at ChicLamps. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we’re here to help.
**Returns**
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
**To initiate a return:**
1. Contact us at [email protected] or call us at +14749633192 to request a return authorization.
2. Include your order number and reason for the return.
3. We will provide you with instructions on how to send back your item.
**Refunds**
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will process your refund to your original payment method within a certain amount of days.
**Exchanges**
If you need to exchange an item for the same item, please contact us for assistance.
**Shipping Costs**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
For any further questions regarding our Returns Policy, please feel free to reach out to us. Thank you for choosing ChicLamps!